Burnout – avoid it this end of year

Avoid-burnout - a lady looking worn out, leaning over her books and laptop

End-of-year Burnout : its a thing…. The end of year strikes a cord in all leaders – from a flurry of activity to get things done and completed to the dreaded team wind down, or even worse BURNOUT. We’ve all experienced it. That long awaited end. Your eyes firmly fixed on that Christmas shut down…

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Leadership is a Game

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Connected Leadership is a Game Every great team is made up of not just talented, motivated and committed individuals, but of individuals who apply their leadership of self in a way that adds value to the work of the collective group. Bill Beswick, the Author of “One Goal”, and renowned performance psychologist and mental skills…

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How Leadership Impacts the Customer Experience

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Have you ever had a CHEERS experience? If you know the TV Sitcom Series “Cheers” then you understand what Im talking about. Yes, that’s the one – “where everybody knows your name”. We all seek out that place, that experience where we feel like we belong, we feel welcomed, cared for, special, and part of…

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Setting Boundaries that Work in 3 Steps

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Have you ever approached a new year afraid that it is going to be the same as the year you just had? That nothing will change? Does the thought of another year like the last fill you with dread, irritation or sadness? Are your boundaries working for you? Well, that’s exactly how I felt at…

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NDIS and Quality Audit

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I don’t know about you, but this NDIS Transition is quite a ride!!! My latest experience with the NDIS is that of having my NFP’s first external Quality Audit process that includes the new requirements as an NDIS Provider. And I’m pleased to say that not only did we survive, but we smashed it! Many…

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Dealing with Disappointing Change in your Not for Profit

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That BIG change in your sector is finally here. You know the one I’m talking about.  The one that you’ve been preparing for all this time, the one that you have strategized over, worried about, nurtured your team through, supported those you serve to be as “ready” as possible for. And despite your occasional hesitancy,…

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That Dirty “P” Word in not-for-profit

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This month on the blog I want to talk dirty…Lets talk about that dirty  “p” word in not-for-profit – PROFIT. Some months ago I posted a live facebook session sharing my experience within the not for profit sector on the notion of “profit”. I was particularly interested in the topic as NFP leaders and managers approached…

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Not-for-Profits – Its a Matter of Trust

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The biggest issue in our not-for-profit and community sector is not lack of funding or resources – but a lack of TRUST. Trust – reliance on the integrity, strength, ability, surety, etc., of a person or thing; confidence. I have observed the wearing away of trust in my NFP sector over the last 15 years. When…

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Learning to Speak my Truth

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I believe that being a good leader means being able to stand in your truth; and in doing so, inviting others to stand in theirs. A big part of standing in your truth is being able to speak your truth. Learning to stand in my truth has required me to dive deep into myself and…

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My 2017 Planning Process

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A little while ago I did my planning for 2017 and posted a photo of it on my facebook page saying that I would let you know how I went about it. If you haven’t already started to make some goals and plans for yourself or your organisation for this year yet, don’t freak out!…

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