Business Coaching FAQS


Business coaching FAQs and answers to make your decision to invest in help easier

Business Coaching FAQS


Business coaching FAQs and answers to make your decision to invest in help easier

Katrina Johnson in a blue dress. Contact NewSky Consulting
Katrina Johnson - NewSky Consulting - Three hexagons in pink, turquoise and blue

Frequently asked questions


Deciding to get help for your business or career is a big one. There's not only the financial commitment, but trusting a business coach is an emotional investment as well. It's little wonder that you have a few questions that need to be answered before you make that leap of faith.

Below are the most frequently asked questions that clients ask before they choose me as their business coach. If you don't find the question you're looking for, please call or email me. Either way, I'd love to hear from you and give you the answers you need to make the right choice for your business or career.

There are heaps of business coaches out there, so why should I choose you?

Great question, thanks for asking. I won't ramble on about my achievements or qualifications because although they're important, choosing the right business coach goes deeper.

I know what it's like to go from being motivated and full of hope and purpose, to feeling lost and frustrated. I started to feel like this when I knew that I was no longer aligned with my goals and purpose. Instead, I was buried in compliance, dealing with crappy staff issues, difficult people and bureaucracy.

So, you see, I've walked in your shoes, and I won't give you textbook solutions to help you get back on track. Instead, I'll combine my personal transformation experience with my organisation expertise to offer solutions and support that feel right for you, your team and your business. Furthermore, I'll do it sincerely and honestly. I won't do it for you, but I'll be your cheerleader along the way. That's something you can count on.

You can discover more about me on my About

Are your sessions confidential?

Yes. From your first clarity session, all your personal information and what we discuss are never shared. As your business coach, I have a duty not to disclose any information obtained during our coaching relationship without your explicit permission. 

With me as your trusted confidante, you'll feel confident to talk freely and let your guard down, knowing that your confidentiality is 100% guaranteed. This is exactly what we need to overcome your leadership, team or systems barriers and move towards your goals.

Do you work with emerging leaders?

Yes. Becoming a full-time leader or manager is a big step forward in any career. It can be filled with a range of mixed emotions - from excitement to feeling overwhelmed and lacking confidence. The best thing about working with a business coach during the early stages of your leadership career is that you'll:

  • find your own motivation and inspiration
  • identify your leadership goals and receive support and guidance to achieve them
  • discover your leadership style
  • develop your communication and decision-making capabilities
  • become a confident leader who knows how to build an engaged and high-performing team around them

If you aspire to become a courageous leader who's passionate, committed and leads with integrity and impact, now's the right time to work with a business coach.

If you're still unsure, let's chat more during a complimentary Clarity Session.

Do you mentor executives?

Yes. Over the years, I've helped business owners, franchised owners/managers, directors, CEOs and committee members gain the clarity and confidence they need to become the leaders they aspire to be. I've even worked with solopreneurs looking to build a team.

My broad, hands-on experience gives me the expertise to help executives:

  • strengthen their leadership skills
  • increase their confidence
  • boost their performance
  • become a respected and engaged executive who leverages their strengths to achieve goals and results for their organisation
What is your coaching style?

Oh, I love this question. The coaching relationship is one built on mutual trust and respect. You see, coaching is a two-way street, and I wholeheartedly believe that we need to be a good fit for you to benefit and get great value from my coaching and expertise. That's why I encourage all my potential clients to book a free Clarity Session.

Now, my coaching style is not for the faint-hearted. If you're looking for a 'yes-man', a person who agrees with you on everything, who doesn't challenge you or encourage you to challenge yourself, then I'm not for you.

I'm honest and nurturing. I'll challenge and support you. I'll also ask you the hard questions and be by your side as you find the answers. The thing is, I'm not here to do it for you, but I am here to give you what you need to move forward. My goal is to help you develop, grow, learn, gain confidence, get clarity, open your mind, listen and hold space for you.

If you think I'm someone you can work with to achieve your leadership or business goals, please reach out and book your Clarity Session. I'd love to hear from you. 

Do you offer custom workshops for teams?

Yes. If you don't see a package that suits your needs right now, let's work together to find one that does. For example, I can deliver customised programs like:

  • Team Planning Days
  • Team Building Days
  • Team Profiling
  • Workshops
  • Speaking/Presentations

Booking a clarity session is the perfect starting point. The session is obligation-free and won't cost you a cent - just your time. We'll chat about what's going on with your team or business now, and where you'd like to be. It's also a great opportunity to get answers to your questions, so you can be confident you have all the information you need to make the right decision for your business or organisation. 

Can I book a single session with you, rather than an ongoing program?

Yes. My door is always open for new or past clients who just want a single session. If you have an issue or problem that's keeping you awake at night, or if you need a fresh perspective from someone you can bounce an idea off of, I've got you covered. You can quickly and easily book a single 90-minute video Clarity Session

The session gives us plenty of time to explore what's going on with you right now. We'll break it down, talk through any major roadblocks and work out what's needed to move you forward. I'll even follow up afterwards with session notes to help clarify our discussion and give you action steps to keep you motivated and accountable. Plus, being a video session, you'll save time and money because you won't be travelling to meet me in person.

What is a 'profiling' session and how do I book one?

Profiling sessions are a great way to get insights into your own leadership style. If you've ever wondered why some things come easily to you as a leader, but other things not so much, profiling will give you the answers you're looking for.

NewSky Consulting is a certified provider of the Talent Dynamics Profile Test, the world's leading profiling tool to grow trust and flow. In fact, it's been used by over 500,000 leaders worldwide. As a business coach and mentor, I've used it to help emerging leaders and entrepreneurs gain the clarity they seek around their authentic leadership style so they can grow trust in their leadership, teams and organisations.

It's fully personalised, so the results are unique to you. Once we've identified which of the eight profiles you are, a one-hour debriefing and strategy session follows. This is where the real benefit of the profiling kicks in. During this session, I'll:

  • help you make sense and get further clarity on your specific profile
  • talk you through practical strategies that you can use in your leadership with your team and organisation
  • provide tips on how to use your understanding of the profile to engage with your team and customers
  • identify the 'next step' in your leadership and/or team development

This powerful profiling tool will help you follow your flow and reclaim your time by doing what you do best.

Oh, and the best part - it's easy to book! Book your Leadership Profiling Session today.

How do you deliver your support and programs?

This really depends on the kind of support that you're looking for.

If you need Leadership Dynamics to help you become a more confident and impactful leader, these sessions are held over video conferencing, using Zoom. Video still lets us develop a great coaching relationship, but reduces the need for you to travel to meet me. If you'd prefer face-to-face, this also can be arranged.

As for my Team Dynamics and System Dynamics programs, these can be delivered through a combination of face-to-face and online workshops. Don't worry, we'll talk about all this and your expectations for the delivery of your programs during your initial Clarity Session.

Do you provide HR Support?


If you're looking for specific mentoring, guidance and coaching around human resource management,  and managing teams, I've got you covered.

If you're looking for HR support in policies, procedures, documents, processes, records and systems, I've got you covered there too.

I'm formally HR qualified, and a Professional Member of the Australian Human Resource Institute, with over 25 years of experience.

However, I don't provide specialised industrial relations (IR) legal advice or services, such as helping your business with negotiating awards and agreements, or mediating workplace grievances.

If you're not sure whether you're looking for HR support, coaching, or IR legal advice, let's chat

Are you qualified?

Good question.  Yes, I have a few different  formal qualifications from University degrees to Certificates that have really supported my years of experience in whole of organisation leadership. 

Here's a quick list:

  • Bachelor of Business Management (Marketing & Human Resources)
  • Diploma of Business - Quality Auditing/Lead Auditor 
  • Certificate IV Assessment & Workplace Training
  • Certified Consultant - Talent Dynamics & Wealth Dynamics 
  • Certified Consultant - Entrepreneur Mentor

You can learn more about my background and achievements on my About Page.

Do you offer payment plans?

Yes. I understand that investing in a business coach is a big financial decision. For my Leadership Dynamics program, my monthly instalments make it easier for you to afford my help without a big lump-sum payment. This means you can get the support you need now and start working towards your leadership goals.

For the Team Dynamics and System Dynamics programs, you can pay in instalments, as agreed, or according to your project or workshop's duration.      

All other support, such as a Leadership Profiling Session or 90-minute clarity session, must be paid in full prior to the session.


Katrina was so supportive

Working with Katrina has brought out a completely new side to me that I didn't even know I had or desperately needed. Learning so much about myself has really helped me mature into my workplace and learn ways I can use my strengths to the best of my ability and use them to widen my knowledge of myself and the workplace I am in. Not only helping me in the workplace she also helped my personal life and helped me learn so much more about who I am and what I like doing in my spare time. Could not Thank Katrina enough!


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